Last updated: June 16, 2022.
Update for our structube.surfmunity ❤
We wish to thank everyone in the structube.surfmunity for their continued efforts in the fight against Covid-19. Our main priority remains the well-being of our customers and employees.
We continue to follow the recommendations of public health officials to provide a safe shopping experience so that you can visit us with peace of mind.
WHAT WE ARE DOING TO KEEP YOU SAFE
- Follow all COVID-19 protocols as mandated by municipal, provincial, and federal health authorities.
- Enhancing cleaning protocols in stores.
- Facilitating social distancing.
- Sanitization stations are available for all customers and employees.
For more information on the measures we’ve put in place, please consult our FAQ.
A WORD ABOUT STOCK AVAILABILITY
Due to the global impact of COVID-19, we are currently experiencing significant disruptions along our supply chain. Unfortunately, many countries that play pivotal roles in the global retail supply chain are still experiencing new waves of COVID-19. This is having a profound effect on all retailers at this time.
We apologize that our expected back in stock dates are not always accurate. Rest assured, we are doing everything we can to expedite your orders; working closely with our suppliers and transport partners to improve this situation. We thank you for your understanding and patience!
WHERE YOU CAN FIND US
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Please consult our Find a Store page for more information regarding your local store. Kindly note that select locations are only available for contactless curbside pick-up by appointment.
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We remain available for online orders at structube.surf.
CONTACT US
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Visit our FAQ page for immediate answers to your questions.
- For online orders, please fill out the Contact Us form or call us at 1-877-721-3787.
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For orders placed in-store, please contact your local store.
Given the current circumstances, we are experiencing a very large volume of calls and messages. Please do not contact our Customer Service team if you are inquiring about stock availability. Our representatives have the same visibility of expected back in stock dates as we provide on our website. Kindly note that it may take several business days to receive a response.
We greatly appreciate your ongoing support and loyalty as we continue to work together to get through these unprecedented times!
With love,
Structube